Hirschbach Motor Lines
Logistics- Capacity Manager
Office - Fort Worth, TX - Full Time
The Logistics - Capacity Manager is responsible for carrier account management. Hirschbach Solutions believes in high customer service, therefore, the Logistics - Capacity Manager must be willing and able to invest in ensuring the highest level of service is achieved at all time.
What you will be doing:
What you will be doing:
- Effectively manages strong relationships with contract carriers
- Develop an organized list of carriers and the type of relationship with them
- Publish key contact info for dispatchers as well as desired lanes and rates
- Focus on continuous new carrier acquisition and develop a plan to contact them regularly to determine relationship level.
- Develops a cadence for approaching a carrier base when loads become available
- Check with regular carriers that have been booked previously
- Blast email carriers for available equipment
- Post available loads on web load boards we subscribe to
- Make necessary outbound phone calls to secure coverage
- Effectively communicate performance expectations to carriers for each load
- Automated tracking is required because it's required by our customers
- Participates in carrier performance reviews
- Identifies and implements opportunities to increase efficiency and profitability.
- Work with a "Can't Stop, Won't Stop" approach to ensure our customer's freight gets handled as expected by Hirschbach Solutions.
- Other duties as assigned including proactively assisting others in achieving the organization's objectives.
- High school diploma or equivalent in education, paired with relevant professional experience.
- Bachelor's Degree in Transportation/Logistics/Supply Chain, or a related field is preferred.
- Ability to process information with high levels of accuracy and energy
- Ability to multi-task and prioritize workload.
- Computer proficiency and ability to navigate between multiple programs.
- Demonstrates and "All In to Win" attitude and performances displays self-motivation and a strong desire to learn within an unpredictable and demanding environment.
