Hirschbach Motor Lines
IBMi (AS/400) Support
Office - Remote - Full Time
For 80+ years, Hirschbach Motor Lines has built a sterling reputation for delivering time and temperature sensitive freight. Today, the organization runs two forward facing brands (Hirschbach & John Christner Trucking (JCT)) which generate a combined $1.2 billion in revenue and have become the 2nd largest refrigerated carrier in North America. We are a veteran owned company with over 30% of employees being veterans.
The companies collectively provide the highest level of service in the industry and offer a breadth of services to our customers. Hirschbach & JCT have a tenured history paired with a future of growth and opportunity.
The IBMi (AS/400) Support Team Member at Hirschbach Motor Lines plays a critical role in providing technical expertise and support for IBMi systems, ensuring their smooth operation across production, test, and development environments. This role encompasses a range of responsibilities, from software installation and maintenance to performance monitoring and troubleshooting, with a focus on optimizing system performance and reliability.
Duties and Responsibilities
Technical Knowledge: Skilled team member proficient in IBM power system technologies, demonstrating excellent understanding and expertise in iBMi systems.System Maintenance and Upgrades: Perform software installation, OS upgrades, server build/migration, and proactive maintenance, including scheduling and executing OD and third-party software upgrades and PTF installations. Conduct capacity planning, performance monitoring, and tuning to ensure optimal system performance.
Scripting and Automation: Develop and execute CL programs for various backup, monitoring, and job scheduling activities to streamline system operations.
Environment Support: Provide comprehensive support for production, test and development environments, including configuration and maintenance of all IBMi systems and related hardware.
Communication and Collaboration: Serve as an escalation point for IBMi issues within the user community, effectively communicating status and issues to management on a regular basis. Interface with vendors regularly to resolve technical issues and ensure the smooth functioning of IBMi sytems.
Manage BRMS (Backup, Recovery, and Media Services) to determine and implement backup/recovery plans, ensuring data integrity and disaster recovery preparedness.
Documentation and Ticket Handling: Develop documentation and deployment plans to support the production environment, ensuring clarity and consistency in system management procedures. Handle documentation and tickets efficiently, maintaining accurate records of system configurations, maintenance activities, and issue resolutions.
Job Training and Education Requirements
- High School Diploma is required.
- Bachelor’s Degree in Computer Science or related discipline is preferred.
- Proficiency in IBM power system technologies and IBMo operating system.
- Experience in scripting and automation using the CL programming language
- Strong understanding of capacity planning, performance monitoring, and system tuning in IBMi environments.
Benefits
- Opportunity to earn bonus incentives!
- Full comprehensive benefit plan, includes medical, dental, vision, company paid disability and life insurance, and more voluntary elections!
- Paid Time Off earned within your first year
- 160 Work From Home Hours after 1 year of service
- 401(k)
Corporate Dubuque Office Perks:
- Our fitness funplex with full gym, onsite free fitness instructor and yoga classes. Bonus perk with indoor pickle ball and basketball courts
- Weekly on-site chiropractor and massage therapist
- On-site daily coffee truck, salad/soup bar and lunch service
- Casual work environment with tremendous upward potential
Founded in 1935, Hirschbach Motor Lines has built a sterling reputation for delivering time and temperature-sensitive freight across 48 states. Today, the organization generates $1+ billion in revenue and has become the 2nd largest refrigerated carrier in North America with company headquarters in Dubuque, Iowa. Hirschbach strives to provide the highest level of service in the industry, offering a breadth of services including Dedicated, Over the Road, Expedited, Entertainment, and Logistics Solutions.
With a tenured history and vision for the future, our company culture drives us to be the best in the business, grounded in our All In To Win values. One key to trust is having a pool of talent and resources who are exceptionally competent, capable, and passionate for serving results to our customers.
