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Billing Coordinator

JOB SUMMARY:

Process paperwork accurately and in a timely manner to invoice customers.  Work with other departments and customers to determine correct rates and charges to apply to invoices.  Resolve billing errors and discrepancies.  Prepare reports for managers on billing statistics.

 

DUTIES AND RESPONSIBILITIES:

  • Prepare accurate invoices to customers
  • Communicate with the Sales, Customer Service, Dispatch and Settlements departments on invoices with exceptions
  • Work with company computer system for review, update, data entry and approval of invoices to customers
  • Work and communicate with drivers and operations offices to secure necessary paperwork with which to invoice customers
  • Sort, file and mail invoices to customers
  • Respond to customer requests for supporting documentation for invoices, including bills of lading, proof of delivery, etc.
  • Identify billing problems or inconsistencies that will drive improvement in the billing process
  • Other duties as assigned

EDUCATION/SKILLS/ABILITIES:

  • High school diploma/equivalent required; associates degree in Accounting or Business Administration preferred
  • Accuracy and attention to detail
  • Ability to effectively communicate, both written and verbally
  • Strong keyboard and 10-key skills
  • Ability to prioritize functions and deal effectively and efficiently to meet deadlines
  • Familiarity with Microsoft Word and Microsoft Excel
  • Ability to work overtime as needed
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